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Terms of Service

Quack Brands LLC

Last Updated: November 25, 2025

These Terms of Service ("Terms") govern your access to and use of the websites, applications, online stores, products, and services operated by Quack Brands LLC ("Quack Brands," "we," "us," or "our") (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

1

Acceptance of Terms

If you do not agree, you must not use the Services.

These Terms apply to all visitors, customers, and users, including those accessing any sub-brand websites, storefronts, or product-specific portals operated by Quack Brands.

2

Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Services or make a purchase.

By using the Services, you represent and warrant that:

  • You meet all eligibility requirements, and
  • If acting on behalf of a company or organization, you have full authority to bind that entity to these Terms.
3

Account Registration (If Applicable)

Some Services may require creating an account. You agree to:

  • Provide accurate and complete information,
  • Keep your login credentials secure, and
  • Accept responsibility for all activity under your account.

We reserve the right to suspend or terminate accounts for any violation of these Terms.

4

Purchases & Payments

By placing an order, you agree to:

  • Provide current and accurate payment information,
  • Authorize us or our payment processors to charge your payment method for purchases, taxes, fees, shipping, and recurring payments where applicable.

Prices may change at any time, but changes will not affect orders already accepted.

We may refuse or cancel orders for reasons including product availability, inaccurate pricing, suspected fraud, or violation of these Terms.

5

Shipping & Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

Quack Brands is not responsible for delays caused by:

  • Carriers,
  • Weather,
  • Customs,
  • Incorrect addresses provided by the customer,
  • Any factors outside our control.

Risk of loss transfers to you once we deliver products to the carrier.

Refer to our Shipping Policy for full details.

6

Returns, Exchanges & Refunds

Returns and refunds are governed by our Refund Policy, which may vary by product category or sub-brand.

We reserve the right to deny returns that:

  • Fall outside stated timelines,
  • Are ineligible due to product type,
  • Show misuse, damage, or excessive wear.
7

Product Use & Safety

Some products may include safety guidelines or usage instructions. You agree to:

  • Follow all instructions provided with the product,
  • Use products only for their intended purpose, and
  • Not modify or misuse any product.

Quack Brands is not responsible for injury or damage resulting from improper use.

8

Intellectual Property

All content, branding, logos, product designs, graphics, images, text, software, and other materials available through the Services are owned or licensed by Quack Brands and are protected under U.S. and international laws.

You may not:

  • Copy, reproduce, distribute, or publicly display content,
  • Modify or create derivative works,
  • Use our trademarks without written permission.
9

User-Generated Content

If you submit reviews, feedback, images, or other content ("User Content"), you grant Quack Brands a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, reproduce, publish, and display such content for any lawful purpose.

You represent that:

  • You own or control all rights to your User Content, and
  • Your content does not infringe any third-party rights.

We may remove User Content at any time for any reason.

10

Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes,
  • Attempt to gain unauthorized access to any system or data,
  • Interfere with the operation of the Services,
  • Use bots, scraping tools, or other automated methods without consent,
  • Reverse-engineer or attempt to derive source code from any software provided through the Services.
11

Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND.

WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF:

  • MERCHANTABILITY,
  • FITNESS FOR A PARTICULAR PURPOSE,
  • NON-INFRINGEMENT,
  • AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee that:

  • The Services will be error-free or uninterrupted,
  • Products will meet your expectations,
  • Any defects will be corrected.
12

Limitation of Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUACK BRANDS LLC AND ITS OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

  • LOSS OF PROFITS,
  • LOSS OF DATA,
  • BUSINESS INTERRUPTION,
  • PERSONAL INJURY ARISING FROM PRODUCT MISUSE,
  • OR DAMAGES RESULTING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

Some jurisdictions do not allow certain exclusions, so some limitations may not apply.

13

Indemnification

You agree to defend, indemnify, and hold harmless Quack Brands LLC from and against all claims, damages, liabilities, losses, and expenses (including legal fees) arising out of or relating to:

  • Your use of the Services or products,
  • Your violation of these Terms,
  • Your User Content,
  • Your violation of any rights of another party.
14

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

Any dispute arising under these Terms shall be resolved through:

  • Good-faith informal negotiation, followed by—
  • Binding arbitration in Wyoming under the rules of the American Arbitration Association (AAA).

You agree to waive any right to a jury trial or class action.

15

Changes to Terms

We may modify these Terms at any time.

When updated, we will revise the "Last Updated" date.

Your continued use of the Services constitutes acceptance of the updated Terms.

16

Contact Information

For questions regarding these Terms, contact:

Quack Brands LLC

Email: legal@quackbrands.com